Our vision is to help people restore balance and increase wellness and happiness.
Our vision is to help people restore balance and increase wellness and happiness.
COVID-19 POLICIES
Due to COVID-19, we have made some changes to our reception area and our policies and procedures.
A COVID-19 screening form will be sent to you via text the day before your scheduled appointment. You are required to complete it before you arrive. Verbal screening will also be done before we can start your treatment.
If you are a new client, you will also receive a health history consultation via email the day before your session. Please take time to fill it our BEFORE you arrive, as we will need this completed before we can start your treatment.
We have now made masks MANDATORY. If you do not have access to one we can provide a mask to borrow for the duration of your treatment.
Please note: our reception area has gone through some changes and has limited seating. Please arrive no more than 5 mins early for your session. Please come alone, as we cannot accommodate extra people in the space at this time.
Thank you for your understanding,
Renaissance
We recommend parking on King St, Queen St, Clarence St. or in Citi Plaza.
If you would like to travel by bicycle to your appointment, please call ahead, and we will arrange for parking inside our space.
The following LTC buses all stop within a block or two of the spa: 1, 2, 3, 4, 5, 6, 7, 9, 11, 12, 13, 15, 19, 20, 21, 90, 102, 104, 106.
All mentioned rates are subject to, but do not include, HST. Prices are subject to change without notice. Gratuities are at your discretion. We direct bill to most group health insurance companies, including Sunlife, Canada Life, Morcare, Manulife, Greenshield, Blue Cross, RWAM, Claimsecure, Co-operators, Equitable Life, Empire Life and many more.
No penalty for cancellations received 24 hours in advance. Cancellations for any services totaling $100.00 or more received less than 24 hours in advance will result in a 50% billing fee charged to your credit card.
A 25% deposit is required for all spa packages booked online.